By default, LiveUpdate runs automatically at scheduled intervals. Protection updates are the files that keep your Symantec product up-to-date with the latest threat protection technology. LiveUpdate locates and obtains files from a website, installs them, and then deletes the remaining files from your computer. Symantec releases program updates on an as-needed basis. Program updates are usually created to extend the operating system or hardware compatibility, adjust a performance issue, or fix program errors. It obtains Symantec program and protection updates for your computer by using your Internet connection. LiveUpdate keeps your virus definitions up-to-date. What is Symantec LiveUpdate and how do I use it? Unmanaged versions may set up scheduled scans by clicking on Change Settings (Windows) and Settings (Mac).
It is best to run an active scan first and if anything turns up, then run a full scan. The full scan takes much longer, so more time is needed if you are going to do this. There is an option to run one of two scans, either an Active Scan which checks the most-commonly infected areas, or a Full Scan which checks the entire computer. To manually run an anti-virus scan, open Symantec Endpoint Protection from Programs (Windows) or Application (Mac) and then click Scan (for Threats). Users with the un-managed version need to manually scan for threats. SB users with the managed version of Symantec Endpoint Protection are automatically set up to have their computers scanned weekly. How do I run an anti-virus scan and how often should I do this? Installation Instructions Is Symantec Supported on a Mac? If you have a gold shield without a green dot in your system tray, then you know you're running the un-managed version of Symantec. Users with the un-managed version need to run their own scans. The un-managed version of Symantec Endpoint Protection is for personal computers and mobile devices. You know you have the managed version of Symantec AntiVirus if there is a gold shield with a green dot in your system tray. University-owned computers with the managed version get their virus definitions updated every 4 hours. It is not for personal computers or mobile devices used to access the WolfieNet wireless network. The managed version of Symantec Endpoint Protection found on Softweb is for University-owned computers, mostly used by employees. What is the difference between the managed and un-managed versions of Symantec Endpoint Protection?
Whenever a new version of Symantec is rolled out, Stony Brook packages the upgrade and makes it available to the campus community via Softweb. Students, faculty, and staff may obtain Symantec Endpoint Protection for their personal computers at no extra charge by downloading the un-managed version from Softweb ().
If the software is not running on your computer, please call your local technician or create a service ticket to have it installed for you. Symantec Endpoint Protection is installed on University-owned machines by either Customer Engagement & Support or a departmental support technician. How do I get Symantec Endpoint Protection? On a Mac, you'll see a gold shield at the top right of your screen near the clock If there is a gold shield in the system tray (next to your clock), then the software has already been installed. On a Windows computer, check the list of program files to see if Symantec Endpoint Protection is installed. How do I check to see if Symantec Endpoint Protection is already installed on my University-owned computer?
Stony Brook has a multi-year license to use and distribute the software to members of campus free of charge.
Symantec (Norton) Endpoint Protection antivirus software is used by the Stony Brook University community to help guard against malicious viruses taking control of University-owned and personal computers.